SpaceX Starlink opens preorders however slots are restricted in every area

Screenshot from the SpaceX Starlink pre-order website.
Enlarge / Screenshot from the Starlink order web page, with the road handle blotted out.

SpaceX this week started accepting preorders for Starlink broadband, asking for $99 deposits for service that will be accessible within the second half of this yr.

To start out the method, you’ll be able to go to Starlink’s website and enter your e-mail and repair handle. The general value is $499 for {hardware}, $50 for delivery and dealing with, and $99 for month-to-month service, plus tax. These are the same prices charged within the ongoing beta, which is proscribed to elements of the northern United States and southern Canada.

“Starlink is focusing on protection in your space in mid to late 2021,” the preordering system says. “Availability is proscribed. Orders shall be fulfilled on a first-come, first-served foundation. You’ll obtain a notification as soon as your Starlink is able to ship.”

We have gotten the identical “mid to late 2021” timeframe for addresses in Arizona, California, Illinois, Massachusetts, North Carolina, Texas, Virginia, and Washington State. A CNBC report mentioned that preorders for some areas are exhibiting availability in 2022 as a substitute.

The $99 due upon preordering is absolutely refundable, and “you’ll be able to provoke a refund of your deposit by logging into the Buyer Account Portal and requesting a refund,” the web site says. Sadly, putting a preorder doesn’t assure that you’ll get Starlink.

“Relying on location, some orders might take 6 months or extra to meet. Inserting a deposit doesn’t assure service,” the web site mentioned.

You will get a message like this if you happen to efficiently place an order:

A Starlink order confirmation (we cut out the bottom part with the service address and number).
Enlarge / A Starlink order affirmation (we lower out the underside half with the service handle and quantity).

Buyer limits

SpaceX is setting limits on how many individuals can join in every geographic space, probably to make sure that it has sufficient capacity for every buyer. “Starlink is offered to a restricted variety of customers per protection space presently,” the ordering web site says.

Whereas preorders look like for Starlink’s normal availability later this yr, the corporate additionally appears to be increasing the variety of slots within the beta.

“Extra Starlink capability is now accessible to a restricted variety of customers per protection space,” SpaceX mentioned yesterday in an e-mail despatched to individuals who had beforehand registered curiosity on the web site. “If service is just not at the moment accessible in your space, you’ll be able to place a deposit to carry your house in line for future service.”

The e-mail repeated SpaceX’s earlier steerage in regards to the beta, which is that “customers can anticipate to see knowledge speeds differ from 50Mbps to 150Mbps and latency from 20ms to 40ms in most areas over the subsequent a number of months as we improve the Starlink system. There can even be temporary durations of no connectivity in any respect.”

Presumably, service shall be quicker and extra dependable as soon as it is made accessible to individuals who submit preorders. “Starlink is now delivering preliminary beta service each domestically and internationally, and can proceed growth to close world protection of the populated world in 2021,” the web site says.

SpaceX CEO Elon Musk said on Twitter this week that SpaceX will do a Starlink IPO “as soon as we are able to predict money move moderately properly.”

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